Access to some content on this site is based on your utilization of
our services. This page explains how we identify content with limited
access and how to determine if that content will be available to you
after signing in.
The access level required to enter a certain page is indicated by the display
of a colored lock icon. For the definition of each access level, see
the table below.
If you have questions about accessing content or how to attain a different
access level, please contact Customer
Service.
Client Levels
Icon |
Available To: |
 |
Active Sponsor Access
For these clients, we are the primary reference laboratory and the user has full access to all information available on this web site including content with gold locks. |
 |
Basic Access
Anyone who has registered for a User ID may access content that has a grey lock. |
Verifying Your Client Status
After signing in, verify your access level by visiting the "My
Profile" page. Your access
level will be stated at the top of the page.
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